Privacy Policy

Last updated: August 25, 2026

Benitez Dental Center (“Benitez Dental Center,” “we,” “us” or “our”) operates this website and the dental practice located at 401 Coral Way, Suite 300, Coral Gables, Florida 33134. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with the messaging service providers that deliver messages on our behalf.

Information we collect

We collect information you give us directly, including when you message us through the chat widget on this website, call the practice, or text us. That may include:

Your name
Your mobile or landline telephone number
Your email address
The reason for your inquiry and any details you choose to share
Appointment history and scheduling preferences

We also collect limited technical information automatically when you visit this website, such as your browser type, device type, and the pages you view. We do not use this information to identify you personally.

How we use your information

To respond to your inquiry and schedule, confirm, remind you of or reschedule appointments
To send you information you requested about our services, pricing or membership plan
To send appointment reminders and practice communications by phone call, SMS text message or email, where you have consented to receive them
To provide and administer dental care and maintain accurate patient records
To comply with our legal, regulatory and professional obligations

SMS text messaging

If you submit your mobile number through the chat widget on this website, we may send you SMS text messages relating to your care and our services, including appointment confirmations, reminders, follow-ups, and occasional practice updates and offers.

Consent to receive text messages is not a condition of purchase or of receiving dental care.
Message frequency varies.
Message and data rates may apply.
You may opt out at any time by replying STOP to any message. Reply HELP for help, or call us at (786) 442-2122.
Carriers are not liable for delayed or undelivered messages.

Full details are set out in our SMS Terms & Conditions.

How we share information

We do not sell your personal information. We do not share your personal information with third parties for their own marketing purposes. We share information only in these limited circumstances:

Service providers. Vendors who operate our scheduling, communications, messaging and practice management systems on our behalf, and who are permitted to use the information only to provide those services to us.
Legal requirements. Where required by law, subpoena or other legal process, or to protect the rights, safety or property of our patients, our staff or the public.
With your direction. For example, when you ask us to share records with another treating provider or with your insurer.

As noted above, mobile information and SMS opt-in consent are never shared with third parties or affiliates for marketing or promotional purposes.

Protected health information

Health information created or received in the course of providing dental care is also protected under the Health Insurance Portability and Accountability Act (HIPAA) and applicable Florida law. Our Notice of Privacy Practices governs the use and disclosure of that information and is available at the practice on request.

Data retention

We keep your information for as long as necessary to provide care, to comply with our legal and professional record-keeping obligations, and to resolve disputes.

Your choices

Opt out of text messages at any time by replying STOP.
Unsubscribe from marketing emails using the link in any such email.
Request access to, correction of, or deletion of your information by contacting us using the details below. Some information must be retained where required by law or professional obligation.

Children

We provide pediatric dental care, and information about minor patients is provided to us by a parent or legal guardian. This website is not directed to children, and we do not knowingly collect information online directly from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date.

Contact us

Benitez Dental Center
401 Coral Way, Suite 300
Coral Gables, FL 33134
Telephone: (786) 442-2122